ISO ACCREDITATION

INFORMATION SECURITY

Insight Now holds accreditation to ISO/IEC 27001:2013 under Certificate Number IS 685090 which also refers to our Information Security Management System (ISMS) with the following scope:

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The ISMS that governs:

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The secure collection and analysis of customer survey information from all forms of B2C interaction including voice, email, file transfer and browser;

The secure management and presentation of customer experience findings via real-time dashboards and historic reporting;

The secure delivery of solutions to improve customer experience.

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This is in accordance with the Statement of Applicability, Issue 2.0, 15 February 2018.

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DATA CONTROLLER

Insight Now is registered with the UK’s Information Commissioner’s Office as a Data Controller. Registration number: ZA285673.

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