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Insight Now holds accreditation to ISO/IEC 27001:2013 under Certificate Number IS 685090 which also refers to our Information Security Management System (ISMS) with the following scope:

The ISMS that governs:

The secure collection and analysis of customer survey information from all forms of B2C interaction including voice, email, file transfer and browser;

The secure management and presentation of customer experience findings via real-time dashboards and historic reporting;

The secure delivery of solutions to improve customer experience.

This is in accordance with the Statement of Applicability, Issue 2.0, 15 February 2018.


Insight Now is registered with the UK’s Information Commissioner’s Office as a Data Controller. Registration number: ZA285673.

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For more information about our ISO, contact us by phone, email or via our social media channels.

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